Customer Service

SHIPPING

Insured shipping will be provided free of charge for all domestic orders placed through this website.  In time, we expect this policy to change.  When this policy does change, we will provide proper notice, and clearly display all shipping charges.

Our standard shipping method is UPS ground.  You can expect your order to arrive in 3-5 business days, depending on your location.  Use of another carrier (such as USPS, FedEx, etc.) or expedited shipping is available upon request.  Additional fees will often apply coinciding with the type of delivery service desired.  Please email or call us before placing an order for which you will request an alternate delivery method.  We do not ship COD.

Any international orders will be charged the full actual cost of shipping as an additional charge.  Please email or call us prior to placing an online order that will be shipped internationally.

 

RETURN POLICY

Our nearly 40 years of success is not only attributable to our wonderful selection of high quality art, but also to our commitment to customer satisfaction.  We want you to be happy with your purchase.  If upon receiving your order you are not completely satisfied, simply return the order to us in its original condition within 7 days of receipt.  We will gladly refund the full purchase price of your item(s) and try to help you find exactly what you are looking for.

  • Please return the item(s) in its original condition within 7 days of the date that you originally received your order.
  • With your return shipment, we need you to include your name, address, telephone #, email address, a copy of your receipt, and a list of contents in the package.
  • Any shipping/handling/insurance costs are non-refundable.  Also, the customer is responsible for all return shipping charges.
  • Refunds can only be processed after the returned item has been received and inspected.
  • We would like the opportunity to try to assist you in finding just the right piece.